US, WE, OUR refer to 'MustAdd SOLUTIONS'. YOU, YOUR, THEY, THEM refers to the client/customer. We reserve the right to modify both the TOS and the AUP at our sole discretion without prior warning. A change of such documents does not affect grounds for non-payment. Although changes may be emailed, please check this document on a regular basis.

Acceptance of Contract
The client agrees that by placing an order or signing up for a service to MustAdd Solutions that they agree to the TOS and AUP.

Payment
Payment is due on the same day the first payment is made, depending on your schedule, unless not possible (i.e if you paid on the 30th of January, February payment would be due on the 28th).

Mis-Payment
If payment is not made by the set date, your service will be suspended until paid for. We will hold accounts for 7 days or until a proper explanation is given. Only then is it negotiable. A $15 charge may be applied for you account to be un-suspended.

Account Cancellation
Account Cancellation requests must be made at least 5 days before the next payment date. Failure to do so may results in you paying for the next scheduled time period. Upon receiving an account cancellation request, a confirmation will be needed, which will be processed manually to avoid any unwanted account termination.

Refunds and Disputes
Refunds are only available to clients if there is a problem with MustAdd Solutions hardware/software that interupts the service for a long period of time. Refunds are not given as of a account termintion (due to a breach in the tos etc.) and notice must be given at least 30 days from the time of payment.

Account Termination
We reserve to terminate an account at any time without prior warning. This may be due to a breach in the tos or AUP.

Liability
In no event will MustAdd Solutions be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use MustAdd Solutions's services or any content thereon. This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication line failure; network or system outage; or theft, destruction, unauthorized access to, alteration of, or use of any record.